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Android 5 (“Lollipop”)

Oppo

Notifications, background tasks, automatic synchronization or alarms do not work correctly for “Auto Message” on Android 5 (“Lollipop”)?

  1. Open the “Settings” of your device.
  2. Choose “App Management”.
  3. Choose “Auto Message” from the list of apps.
  4. Next to “Allow Auto Startup”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.
  6. Open “Auto Message” on your device.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Choose “Energy saver”.
  4. Find “Auto Message” in the list of apps.
  5. Next to “Background freeze” or “Freeze when in background”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Next to “Automatically optimize when an anomaly is detected”, “Abnormal apps optimization” and “Doze”, make sure that the switches are turned off, i.e. with their knobs or handles at the left.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.
  8. Open “Auto Message” on your device.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Choose “Others”.
  4. Find “Auto Message” in the list of apps.
  5. Next to “Background freeze” or “Freeze when in background”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Next to “Automatically optimize when an anomaly is detected”, “Abnormal apps optimization” and “Doze”, make sure that the switches are turned off, i.e. with their knobs or handles at the left.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.
  8. Open “Auto Message” on your device.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open “Security Center” or “Security” on your device.
  2. At the bottom, choose “Privacy permissions”.
  3. Choose “Startup manager”.
  4. Find “Auto Message” in the list of apps.
  5. Next to “Auto Message”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  7. Open “Auto Message” on your device.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Advanced settings”.
  3. Choose “Battery manager”.
  4. Choose “Protected apps”.
  5. Find “Auto Message” in the list of apps.
  6. Next to “Auto Message”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.
  8. Open “Auto Message” on your device.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Apps”.
  3. Choose “Advanced”.
  4. Choose “Ignore battery optimizations”.
  5. Find “Auto Message” in the list of apps.
  6. Next to “Auto Message”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.
  8. Open “Auto Message” on your device.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Notification panel & status bar”.
  3. Choose “Notification center”.
  4. Choose “Auto Message” from the list of apps.
  5. Next to “Allow notifications”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open “Security Center” or “Security” on your device.
  2. At the bottom, choose “Privacy permissions”.
  3. Choose “Auto-run management”.
  4. Find “Auto Message” in the list of apps.
  5. Next to “Auto Message”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  7. Open “Auto Message” on your device.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open “Security Center” or “Security” on your device.
  2. Choose “Data saving”.
  3. In the top-right corner, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
  4. If “Auto Message” is in the list of “Trusted apps”, there’s nothing left for you to do. Otherwise, proceed with the next step.
  5. At the bottom, choose “Add apps”.
  6. Choose “Auto Message”.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Application management”.
  3. At the top, select “Installed”.
  4. Find “Auto Message” in the list of apps.
  5. Next to “Auto Message”, tap on the lock icon.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  7. Open “Auto Message” on your device.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Battery and storage”.
  3. Choose “Battery manager”.
  4. Choose “Power consumption details”.
  5. Choose “Optimize for excessive power consumption”.
  6. Find “Auto Message” in the list of apps.
  7. Next to “Auto Message”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.
  9. Open “Auto Message” on your device.
  10. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Next to “Power Saving”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  4. Leave by pressing ○ (“Home”) at the bottom of your device.
  5. Open “Auto Message” on your device.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Sound & notification”.
  3. Choose “App notifications”.
  4. Choose “Auto Message” from the list of apps.
  5. Next to “Block”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Apps”.
  3. At the top, select “Downloaded”.
  4. Choose “Auto Message” from the list of apps.
  5. At the top, next to “Show notifications”, make sure that there is a checkmark in the checkbox.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Accounts”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Next to “Auto-sync data”, make sure that there is a checkmark in the checkbox.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Choose “Battery saver”.
  5. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  7. Open “Auto Message” on your device.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.
  1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “Auto Message”, and prevent them from working correctly.
  2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “Auto Message”.
  3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.